Tapo Smart Camera Forums - Smart Home Community

Fails to Return to Correct Home Position – Tapo C530WS

Over the past month, the camera has been very buggy. For example, it seems to loose it home position in the vertical axis, so the camera is often pointed up, so this means the camera can't even go loo

FirmwareMotion DetectionRemote ControlC530WS

By Adamx · Latest post 2 weeks ago by Solla-topee

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Tapo C110 v2.0 & C510W v2.0 - Local Access Only Issue (Forum Ref: 623524)

Hi Support Team, I’m reporting a remote access issue with two of my newly purchased Tapo cameras. Starting 30th July 2025, both devices started displaying the message: "This smart device can only be c

Live ViewRemote ControlNo Remote Access

By SKYNe · Latest post 2025-08-12 06:13:07 by Solla-topee

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333Views

6Replies

Knowledge BaseHow to View Your Tapo Camera Remotely via RTSP/ONVIF

For information about how to watch the camera live feed via ONVIF/RTSP in a local network, please refer to this article. There are also scenarios where you may want to remotely access your camera's li

ONVIF/RTSPHighlighted ThreadOfficialRemote Control

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Solla-topee · Latest post 2025-08-07 07:39:31 by Solla-topee

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TroubleshootingWhat to do if I can't control my Tapo cameras on the Tapo app?

Generally, you can control your Tapo camera once it’s configured via the Tapo app. If you are unable to control your camera, here are some troubleshooting steps you can follow. Part 1. Confirm if you

OfficialHighlighted ThreadRemote Control

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Solla-topee · Latest post 2025-08-01 10:07:40 by Solla-topee

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Tapo C200 in local network without internet access

Hello, I'm experiencing an issue with my Tapo C200. I need to use it in a local network without internet access. On the Android app, I see the camera, and it works okay, but I want to share the camera

Tapo App RelatedInstallationDevice SharingRemote Control

By ps19 · Latest post 2025-06-27 11:00:17 by Solla-topee

1Helpful

616Views

1Replies

Not able to view camera remotely.

Without issues of using C212 camera and but recenlty added one more camera and after that I'm facing issue, not able to access camera remotely and after multiple trial and still not able to access and

Live ViewRemote Control

By Praveenkk · Latest post 2025-06-23 12:42:35 by Solla-topee

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271Views

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Does not rotate horizontally at night during IR function

during the day it's ok. At night, when it's day mode, I can rotate the camera vertically and horizontally. At night, when the mode is automatic and IR is on, I can move the camera vertically, but not

Remote Control

By sisimon · Latest post 2025-06-17 16:57:41 by Byron9959

2Helpful

452Views

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TAPO C500 Stop working while I try to use LiveView or Playback

I installed two TAPO 500 V1 cameras (currently with FW 1.3.5) on the external perimeter of the house about 6 months ago. Both cameras are connected to the same WiFi and reached by a good WiFi signal (

Device ConnectivityRemote Control

By RUSH2112 · Latest post 2025-06-17 06:18:32 by Solla-topee

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469Views

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Tap to refresh when connecting to live stream remotely

Can't connect to the live stream remotely, but I can configure the settings of the camera remotely. I tried using a different network connection, but only the local connection can access the live stre

Live ViewDevice ConnectivityRemote ControlTapo App Related

By Jiiroo · Latest post 2025-06-12 09:14:21 by Solla-topee

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430Views

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Rotation not working properly

Please replace my camera as soon as possible it is not rotating 360° and not helpful for security purpose Call me as soon as possible +91 8347965727

Motion DetectionInstallationRemote ControlSmart Actions

By Amansir · Latest post 2025-06-09 11:44:32 by Solla-topee

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369Views

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