
Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
My Tapo app tells me that the C500 camera is offline. Since I'm away from home right now, I'm wondering if it's possible to reset the camera via the app rather than in person
Device ConnectivityTapo App RelatedRemote Control
By
marcusatrome
· Latest post a week ago
by Solla-topee
0Helpful
118Views
I recently reset my Tapo C320WS after I changed my WiFi password. I then successfully added it in the app. But I have 3 issues now which I didn't experienced before: 1) It displays a message that this
NotificationDevice SharingRemote Control
By
Gurpreet440
· Latest post 2 weeks ago
by Solla-topee
0Helpful
83Views
Hello everyone, I owe a Tapo c232 and other tapo cameras but my c232 has been giving my headaches for the past 2 weeks. It will not connect to the internet wirelessly or even wired. This happened when
Device ConnectivityTapo CareRemote ControlRecordinghelp
By
baskinghippo
· Latest post 3 weeks ago
by Solla-topee
0Helpful
160Views
Dear TP-Link Support Team, I'm writing to report an ongoing issue with my Tapo C100 camera (hardware version: EU2.0). The camera consistently displays the message: "This device can only be controlled
Device ConnectivityTapo App RelatedRemote Control
By
p00h
· Latest post 2026-01-20 08:25:11
by Solla-topee
0Helpful
200Views
When my phone is connected to the same Wi-Fi network as the camera, the device works normally and I can view the live feed.However, when I switch my phone to mobile data or a different network, the ca
Device ConnectivityRemote Control
By
Olliexz
· Latest post 2026-01-04 09:58:39
by Solla-topee
0Helpful
160Views
I've had the Tapo C520WS for over a year, when suddenly the pan function became inoperable. Whenever I try to pan it, it just doesn't let me. Weird enough, I can still tilt it. I tried everything. Res
FirmwareTapo App RelatedRemote ControlPan/tilt
By
Dominguserr
· Latest post 2025-12-30 08:46:25
by Solla-topee
0Helpful
183Views
Hi, love the C260, but the tilt range seem to be very limited. Especially on the "up" direction. It's about 45° when it could easily support I think even 75°. I am using it attached to the ceiling and
Live ViewFeature RequestRemote ControlPatrol Mode
By
TheHun
· Latest post 2025-12-30 08:03:37
by Solla-topee
2Helpful
1490Views
Why does my camera go on to my sim card when I'm paying for cloud all so it doesn't pick up all my recordings and I altered my speed and it goes to fast I have it on at 10 for speed
Remote Control
By
Doe123
· Latest post 2025-12-29 12:20:05
by Solla-topee
0Helpful
118Views
Hi, I have recently updated my home internet router to a TP-Link BE230 V2.0 Therefore a reconnection to home internet is required for the Tapo C220 Camera. The camera succesfully connected to the 2.4g
TP-Link ID RelatedRemote ControlTapo App Relatednetwork unstable
By
Samueltks
· Latest post 2025-12-29 11:12:14
by Solla-topee
0Helpful
261Views
My Camera C500 is not connecting from other network or mobile network, ( Showing offline) it only connects with local network
Device ConnectivityRemote Control
By
Sham-123
· Latest post 2025-12-29 11:09:59
by Solla-topee
0Helpful
95Views
This Article Applies to: Affected Region: Australia only (limited to the Optus network or ISP users who lease lines from Optus, targeted ASN 4804) All TP-Link Cloud devices/services, including Tapo, D
OfficialHighlighted ThreadDevice ConnectivityRemote Control
By
Solla-topee
4Helpful
606Views
After update of the firmware to 1.4.2 Home Assistant can't connect with the offical integration, error: Failed setup, will retry: Unable to communicate with the device connect: ('Device connection err
FirmwareRemote Control
By
gex
· Latest post 2025-12-22 09:25:04
by Solla-topee
4Helpful
1115Views
