Tapo Smart Camera Forums - Smart Home Community

I've had the Tapo C520WS for over a year, when suddenly the pan function became inoperable. Whenever I try to pan it, it just doesn't let me. Weird enough, I can still tilt it. I tried everything. Res

FirmwareTapo App RelatedRemote ControlPan/tilt

By Dominguserr · Latest post Tuesday by Solla-topee

0Helpful

82Views

3Replies

C260 Pan-Tilt range

Hi, love the C260, but the tilt range seem to be very limited. Especially on the "up" direction. It's about 45° when it could easily support I think even 75°. I am using it attached to the ceiling and

Live ViewFeature RequestRemote ControlPatrol Mode

By TheHun · Latest post Tuesday by Solla-topee

2Helpful

1042Views

14Replies

Recording

Why does my camera go on to my sim card when I'm paying for cloud all so it doesn't pick up all my recordings and I altered my speed and it goes to fast I have it on at 10 for speed

Remote Control

By Doe123 · Latest post Monday by Solla-topee

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46Views

1Replies

Tapo devices can only be controlled locally within the same wifi network but not remotely

Hi, I have recently updated my home internet router to a TP-Link BE230 V2.0 Therefore a reconnection to home internet is required for the Tapo C220 Camera. The camera succesfully connected to the 2.4g

TP-Link ID RelatedRemote ControlTapo App Relatednetwork unstable

By Samueltks · Latest post Monday by Solla-topee

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64Views

1Replies

C500 Not connecting remotely while not on same network

My Camera C500 is not connecting from other network or mobile network, ( Showing offline) it only connects with local network

Device ConnectivityRemote Control

By Sham-123 · Latest post Monday by Solla-topee

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33Views

1Replies

Solution[TP-Link Cloud Service] Cloud service is unstable on the Optus network in Australia

This Article Applies to: Affected Region: Australia only (limited to the Optus network or ISP users who lease lines from Optus, targeted ASN 4804) All TP-Link Cloud devices/services, including Tapo, D

OfficialHighlighted ThreadDevice ConnectivityRemote Control

By

Solla-topee

4Helpful

370Views

0Replies

Tapo C230 - after firmware update to 1.4.2 home assistant not working

After update of the firmware to 1.4.2 Home Assistant can't connect with the offical integration, error: Failed setup, will retry: Unable to communicate with the device connect: ('Device connection err

FirmwareRemote Control

By gex · Latest post a week ago by Solla-topee

2Helpful

270Views

2Replies

Solution[Tapo C610 KIT] [Solved] The camera keeps going offline when controlled remotely

This Article Applies To: Tapo C610 1.0, 1.2.1 Build 250926 Rel.42084n Phenomenon Description: The Tapo C610 keeps going offline when controlled remotely, it remains connected to the router’s Wi-Fi, an

Highlighted ThreadOfficialDevice ConnectivityRemote Control

By

Solla-topee

0Helpful

100Views

0Replies

Tapo C200 can only be controlled locally (2025)

I have an issue with one of my C200 cameras after doing a factory reset. It will not allow me to view and control it outside of my home network. After googling the issue and finding this old thread on

Remote Control

By Zaitzev · Latest post 3 weeks ago by Solla-topee

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268Views

3Replies

Tapo C70 Camera Not Accessible Remotely

I’m using a TP-Link Deco W7200 and a Tapo C70 camera. The camera works only when my phone is on the same Wi-Fi network, but it always shows offline when I try to view it from mobile data or another Wi

Remote Control

By BhushanOulkar · Latest post 2025-11-14 02:21:02 by Solla-topee

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116Views

1Replies