New Firmware Update problem 1.5.1 in NC450 v.2.0

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New Firmware Update problem 1.5.1 in NC450 v.2.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
22 Reply
Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-26 06:47:02

@lachinelli @Beeknight @Lefteris_7 

 

Hi all, I have reminded our engineer your reports, and they are working on it and try to locate the issue.

 

As a workaround, you can downgrade the firmware to 1.5.0 first, instruction attached as below:

 

1. Download the firmware from below link first, then unzip it on a computer:

http://support.tp-link.com/d/4975c43975/

 

2. Login to the web interface of the NC450 by its IP address, which can be found on the tpCamera APP or the router’s DHCP list, then refer to below instructions to upgrade it:

https://www.tp-link.com/support/faq/1972/

 

3. Download the 1.5.0 from TP-Link official website, save and unzip it on the computer, then upload it into the camera via its web interface as well.

https://www.tp-link.com/support/download/nc450/#Firmware

 

May it help and have a good day. 

 

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#12
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-26 14:19:31

@Kevin_Z  Thanks Kevin.  Will give it a try.  I can see the firmware through the first link in your post.  Just so you know the latest firmware on TP-Link official website is 1.3.4.

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#13
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-26 18:06:25

 

Kevin_Z wrote

@lachinelli @Beeknight @Lefteris_7 

 

Hi all, I have reminded our engineer your reports, and they are working on it and try to locate the issue.

 

As a workaround, you can downgrade the firmware to 1.5.0 first, instruction attached as below:

 

1. Download the firmware from below link first, then unzip it on a computer:

http://support.tp-link.com/d/4975c43975/

 

2. Login to the web interface of the NC450 by its IP address, which can be found on the tpCamera APP or the router’s DHCP list, then refer to below instructions to upgrade it:

https://www.tp-link.com/support/faq/1972/

 

3. Download the 1.5.0 from TP-Link official website, save and unzip it on the computer, then upload it into the camera via its web interface as well.

https://www.tp-link.com/support/download/nc450/#Firmware

 

May it help and have a good day. 

 

@Kevin_Z thanks for the reply. I think I'll wait for a firmware fix, since the recordings are still accessible from outside the LAN. That's what I really care, to see what happened and happens when I'm not home.

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#14
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-27 00:56:15

@Kevin_Z I followed your first 2 steps but could not find firmware ver. 1.5.0 on TP-Link website.  Please help.

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#15
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-27 01:06:35

@Beeknight 

 

Hello, it seems that it redirects to the local offical website which has not uploaded the firmware 1.5.0.

 

Below is the download link from global official website. 

https://www.tp-link.com/en/support/download/nc450/#Firmware

 

May it help and have a good day. 

 

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#16
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-27 01:08:11

@lachinelli 

 

Okay, you can wait for a firmware fix. 

 

As a workaround, you can access the recordings stored on the SD card remotely.

 

Good day. 

 

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#17
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0-Solution
2019-09-27 13:10:03 - last edited 2019-09-29 08:57:02

@Kevin_Z  Thanks Kevin.  Ver 1.5.2 is now available on the global site and it solved the problem (after a power cycle).

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#18
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-09-29 08:52:49

@Beeknight 

 

Okay, that would be great. 

 

Now you can enjoy this camera. 

 

Best regards. 

 

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#19
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-10-02 10:20:10

I'm still testing 1.5.2 firmware on 3.1.14 app ver. but so far so good yes

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#20
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Re:New Firmware Update problem 1.5.1 in NC450 v.2.0
2019-10-04 19:40:30

Hi ..i have NC450 and i don´t know how to upgrade firmware.Anyone a have video how to do it?

 

Thanks

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#21
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