tpcamera can’t connect to NC450 after upgraded to iOS 14

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tpcamera can’t connect to NC450 after upgraded to iOS 14

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
36 Reply
Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-21 07:44:44

@AKO2020 

 

not work on my (turn off local network setting )

 

 

the issue happen after ios14

 

 

 

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#13
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-21 10:15:01

Good day.

Thank you very much for all your time and patience and sorry for the delay.

@AKO2020 Thanks a lot for your adviceyesyesyes.

Recently, we have received some similar feedback.

All these have been reported to the senior engineers already.

They are working on it and it might take some time.

Thank you very much for your time and patience.

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#14
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-22 08:00:48
looking forward of the apps update ASAP .. it didn't enhance for a year already
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#15
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-23 04:26:53

@Solla-topee an update ASAP would be great, cant see any footage from home/office security

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#16
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-24 08:23:15

@Solla-topee is there any progress or an ETA on this update? I'm trying to save an hours drive to go pick up footage from an sd card

 
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#17
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-24 16:16:51 - last edited 2020-09-24 16:23:23

@fillyp not working for me either! Will try re-installing app.

 

working now after re-installing the app. Thanks for your help.

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#18
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 03:41:06

@AKO2020 Hello good day.. I would like to feedback that TP Camera application has been crashed since I updated the new update from TP Link. I'm using my iPad Mini but the when I open the app it always crashed (cannot open). I already tried to update to iOS 14 and added the local network approved but the app still not working. Can help someone do something about this? Thanks for the support. 

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#19
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 03:44:21
Hello good day.. I would like to feedback that TP Camera application has been crashed since I updated the new update from TP Link. I'm using my iPad Mini but the when I open the app it always crashed (cannot open). I already tried to update to iOS 14 and added the local network approved but the app still not working. Can help someone do something about this? Thanks for the support.
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#20
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 06:17:18

@jermdagreat13 

HI,

Thank you very much for your kind reply.

Before you updated to the IOS14, did you still have the APP crashed issue?

Did you have any Android devices to have a test?

By the way, what is your current APP version?

And have you tried to un-install the APP and install it again

Thanks a lot.

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#21
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Re:tpcamera can’t connect to NC450 after upgraded to iOS 14
2020-09-29 06:26:22

@Brook See below Reply

I'm using iPAD Mini 2019 version

 

1. Before you updated to the IOS14, did you still have the APP crashed issue?

Answer: I'm using iOS 13 last time and the app never crashed

 

 

2. Did you have any Android devices to have a test?

Answer: I tested on my iPhone XS MAX and the app is working fine even the iOS is iOS 14

 

 

3. By the way, what is your current APP version?

Answer: Version 3.1.12 I installed to my iPAD Mini 2019 model

 

 

4. And have you tried to un-install the APP and install it again?

Answer: Yes I tried 10-20 times but same result, the app always crashed

 

Hopefully this taken care of TP link team, it's badly needed to fix.

 

Thank you for the support

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#22
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