tpcamera can’t connect to NC450 after upgraded to iOS 14
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Hello, i had just updated my iPhone and iPad to iOS 14 yesterday but after the upgrade both devices are no longer connect to my NC450 cameras from the tpcamera app. It will just keep waiting to connect to the cameras in the app. I have no problem connecting to my cameras in tpcamera with my other iPhone still using iOS 13.7. I had tried many times with all 3 devices and have the same results, work in iOS 13.7 but not in iOS 14. I even restarted all my cameras few times but same result. Appreciate any help or suggestions from Tp-link or anyone. Thank you
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Good day.
Thank you very much for your kind reply.
I might need to check with the senior engineers and once there Is any update, I would come back to you as soon as possible.
Thanks a lot.
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@Brook thanks for your support. Pls help as this issue affects those are using iPad's
Hopefullt the support team will fix this crashed issue asap
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@Danjo I already done that but still same issue always crashed. I already turned off the local network but still issue persist.
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Hello jermdagreat13, did you try reinstalling the app AFTER you switched off the local network access?
mine did not work first time but after reinstalling the second time it now works.
I still have the local network access OFF.
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@Danjo Yes I tried all of that. Problem still persist. App always crashed
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ok I got an Ipad 12.9 2nd gen,
installed 14.0 app stopped working
Disabled the LAN, works again
TPcamera app updated a couple of days ago, then the app just crashes when I open it now.
did LAN thing on or off same, crashes
deleted, didnt reboot the ipad yet, reinstall the app, same wont even let me to the login screen i'm sure.
updated to 14.0.1 I think that got released the other day. same app just crashes.
updated the firmware of the NC450 itself, same, app still crashes.
I havent updated my Iphone XS to v14 yet due to this.
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@FortMax I have the same issue. App always crashes when I click the Tp Camera App. It's so disappointing that this issue for iPad's iOS14. I'm not sure if TP Link team is looking on this. It really affects those iPad users like me.
@tplink team., can someone update this issue? When are you going to fix this?
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@AKO2020 The problem is now resolved with the latest app update today Version 3.1.13.
once applied you can reset the local network access to ON . The cameras now work.
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how do I get the latest app update (Version 3.1.13) ?
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