HS200 v3 switches randomly rebooting

Re:HS200 v3 switches randomly rebooting-Solution
2021-04-16 10:00:45 - last edited 2021-04-30 06:59:11

Update 21-04-30

 

Hello everyone, we have some Beta firmware for Kasa devices auto- reboot issue, you could find the latest beta firmware  from this thread:

 

https://community.tp-link.com/en/smart-home/forum/topic/262328

 

If your Kasa device has the same problem, you could comment on the above thread directly. 

* For maintenance purpose, new beta firmware will be updated on the above thread in the future. 

 

 

 

 

 

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#12
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Re:HS200 v3 switches randomly rebooting
2021-09-03 00:25:38

@Solla-topee 

I have had several of the HS200 HWver 3.0 FWver 1.1.4 installed in my home for many months (9+).

Recently, several of them have started randomly rebooting.

Your solution links to firmware upgrades; but none of them listed are for the HS200.  Could you please advise what to do?

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#13
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Re:HS200 v3 switches randomly rebooting
2021-09-03 00:48:22
Attempting to download this application anyways and scan for devices, I get: 2021/09/02 20:45:07>> Start upgrade device HS220(US) 84:D8:1B:C1 2021/09/02 20:45:07>> Unknown device type .. or .. 2021/09/02 20:47:37>> Start upgrade device HS200(US) 84:D8:1B:C1:91:A8 2021/09/02 20:47:37>> Target type is SmartSwitch2 2021/09/02 20:47:37>> Send upgrade request 2021/09/02 20:47:37>> Upgrade request status is 0 2021/09/02 20:47:37>> Start downloading... 2021/09/02 20:47:59>> Download status is 6 (Upgrade failed)
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#14
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Re:HS200 v3 switches randomly rebooting
2021-09-03 11:33:14 - last edited 2021-09-03 11:34:09

@Kolonel2  Good day, 

Thank you for your valuable feedback, may I know did you recently add any new WiFi device in the network or use any smart home APP except for Kasa?

It is recommended to try a Guest Wi-Fi/ isolated Wi-Fi for one HS200 V3 and see if help with the issue

Can you help confirm some details requested on the above thread and we will look into the issue further, thank you

- The detailed network topology/layout (like modem-router-AP. More detailed network topology helps more, like the model of network devices and the network segment, like 192.168.1.0):  

- The brand and specific model of the host router:

- The frequency of the auto-reboot:

- Are there other Kasa devices that can work properly without an auto-reboot? 

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#15
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