Tapo C310 video watermark

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Re:Tapo C310 video watermark
2021-04-13 22:19:19 - last edited 2022-02-25 08:56:10

@TP-Link Hello I have a C200 with the 1.1.7 FW and I have the tapo watermark and I can't find the option to remove it ! Thanks 

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#13
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Re:Tapo C310 video watermark
2021-04-14 00:08:30 - last edited 2022-02-25 08:56:10

@DcMcIx @TP-Link Same here. Just updated a C200 today and got the watermark (did not appear before).

 

Please make it optional through the camera settings menu.

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#14
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Re:Tapo C310 video watermark
2021-04-14 05:12:54 - last edited 2022-02-25 08:56:10

@TP-Link 
Also a watermark on my c200 since last update. How can we remove this? 
If the camera was for free I wouldn't mind a watermark but we paid for this.
Please remove this ASAP

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#15
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Re:Tapo C310 video watermark
2021-04-14 05:14:39 - last edited 2022-02-25 08:56:10

@Smid 

@Barbunche 

@DcMcIx 

Still no solution.

i also got an update om my c200 and now there is this ugly watermark to.

 

 

 

 

@TP-Link

well let's get to business here:

i give you one week to fix this and fire the developer responsabele for this crap.

else i Will ask a full refund!

i'm done with this crap!

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#16
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Re:Tapo C310 video watermark
2021-04-14 09:56:59 - last edited 2022-02-25 08:56:10

@Martin-Wu 

 

I have contacted them via email and they responded that it is not possible to remove it.

Ive sent a reply that it is not mentioned on the packaging or product description, also it is not a promotional products I have bought it with my own money, so this need to be addressed. I haven't heard back from them yet.

 

Not sure how to request a full refund. I bought it from a retailer as a business.

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#17
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Re:Tapo C310 video watermark
2021-04-14 10:00:04 - last edited 2022-02-25 08:56:10

@Sandros 

I've contacted them by chat today.
Also mentioned that it's a paid product and also ask for a solution within one week!

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#18
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Re:Tapo C310 video watermark
2021-04-14 17:36:44 - last edited 2022-02-25 08:56:10

@TP-Link 

Remove the watermark from C200 !!

I send this crap back to amazon

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#19
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Re:Tapo C310 video watermark
2021-04-14 18:31:37 - last edited 2022-02-25 08:56:10

@TP-Link 

can we get an update on this?

 

I just want to know if you will be removing this or not so I can decide if I should send this back. 

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#20
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Re:Tapo C310 video watermark
2021-04-14 19:49:35 - last edited 2022-02-25 08:56:10
i send this crap back :-( chinese mafia methods
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#21
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Re:Tapo C310 video watermark all cameras last update watermark
2021-04-14 19:54:51 - last edited 2022-02-25 08:56:10

Das geht mal gar nicht. Einfach ein Wasserzeichen einstellen ohne dem Benutzer vorher zu informieren.  Es sollte Deaktivierbar sein!!! Bitte weiterleiten an Support

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#22
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