Smart plug wont follow google home routine

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Smart plug wont follow google home routine

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart plug wont follow google home routine
Smart plug wont follow google home routine
2021-02-07 02:55:49
Model: HS103  
Hardware Version:
Firmware Version: 1.1.3

Hey!

 

I have two smart plugs one hs100 and one hs103.

 

The issue is that all my devices from kasa, smart switches and smart plugs work perfectly with google home routines, except for the hs103, it doesn't turn on or off when the routine is activated.

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#1
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3 Reply
Re:Smart plug wont follow google home routine
2021-02-08 08:41:43

@Rayzs 

Hi, may I know what kind of routine that you have set up on the Google Home?

--if possible, can I have some pictures about it?

Are you able to turn on and off on the Kasa APP recently?

Did HS100 work perfectly on the same Google Home routine?

Thank you very much and wait for your reply.

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#2
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Re:Smart plug wont follow google home routine
2021-02-08 12:41:25

@TP-Link the routine is when you are home and when you are away. 

Its supposed to turn off when im gone and on when im home. 

 

The hs100 works perfectly. 

 

Also in the "good night google" routine, that's supposed to turn off all devices. It works with all devices including the hs100 but not the hs103

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#3
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Re:Smart plug wont follow google home routine
2021-02-15 03:54:40

@Rayzs 

Hi, thanks for your patience.

I might need to check for your case with the senior engineers.

Please wait for the updated news via email.

Thanks!

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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#4
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