P100 plug not connecting to wifi

P100 plug not connecting to wifi

14 Reply
Re:P100 plug not connecting to wifi
2022-02-19 17:44:28

  @Chamywak 

how did you get into master settings, I'm having same problem with plugs not finding Wi-Fi 

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#12
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Re:P100 plug not connecting to wifi
2022-03-31 09:03:23

  @Pstack 

Added some instruction here that may help someone who has the similar concern. 

What should I do if I fail to configure the Tapo Smart Plug?

If smart plug not broacasting ' Tapo Plug XX' Wi-Fi SSID, it's a nice step to try to factory reset it first, then follow app instructions to set up the smart plug.

How to factory reset the Tapo smart plug

 


 

Meet Us at CES 2023 | Featuring Wi-Fi 7, EasyMesh, Matter, and a New HomeShield Security
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#13
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Re:P100 plug not connecting to wifi
2022-08-14 09:35:15

  @Chamywak 

 

FWIW the TP100 (v2.0 hardware) would not connect to my (Apple APX-based) wifi network.  The TAPO app gave back 'unable to connect to your network', and sometimes 'The encryption of this Wi-Fi is not supported'.

By temporarily disabling my 5GHz WiFi, I was able to successfuly setup the TP100.  I've since re-enabled the 5GHz radio, all seems good.  The firmware was already up to date.

 

Not a very impressive 'feature' for the TP100.  It is cheap, though frown

 

Hope that helps.

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#14
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Re:P100 plug not connecting to wifi
2022-11-15 10:16:17

  @Chamywak You turned off 5GHz wifi in your whole house in? Or is there some setting about this on the P100?

 

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