Tapo C310 motion detection sensitivity and email notifications

Tapo C310 motion detection sensitivity and email notifications

Re:Tapo C310 motion detection sensitivity and email notifications
2021-09-03 04:41:18

@blackMasoon 

Having the same problem with my new c310 camera. 

 

Insects, Rain and shadows  trigger the Alarms all the time! 

 

All settings are set to low sense but still the same problem. 

 

Firmware update? 

 

 

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Re:Tapo C310 motion detection sensitivity and email notifications
2021-09-05 15:42:13

@blackMasoon 

Having the same problem with my new c310 camera. 

 

Insects, Rain and shadows  trigger the Alarms all the time! 

 

All settings are set to low sense but still the same problem. 

 

Firmware update? 

 

I can only repeat earlier question here

 

Hoping you soon release a firmware update that fix this problem!

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Re:Tapo C310 motion detection sensitivity and email notifications
2021-10-01 06:20:34

@Solla-topee same here. Camera triggers motion with rain, flies, spiders, cats and even the light from cars that are the other side of the building. 

 

For the second time I've woken up to over 20 notifications, all fails triggers.

 

Sensitivity us set at low, I only have about 50% set as a detection zone.

 

I bet my neighbours are annoyed with the alarm siren going off all night.

 

It is a shame as I had plans to purchase further cameras for my other two buildings.

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Re:Tapo C310 motion detection sensitivity and email notifications
2021-10-11 08:08:53

Same for me!

 

Get detection from rain, birds and shadows from tree. I have used line and area but still get the false detection sad

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Re:Tapo C310 motion detection sensitivity and email notifications
2021-10-12 08:56:35

@Timtom They came back to me today with a solution for this. Subscribe to their annual subscription package for $59 a year and then your camera will do what every other camera on the market does for free..... Hiwnthey can advertise this as an outdoor camera when fresh air sets it off every 30 seconds but if you pay us an annual fee your camera will do what's it's supposed to.... defies logic 

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Re:Tapo C310 motion detection sensitivity and email notifications
2021-11-26 00:22:21

@St3ph3n I've got the same problem with a new camera that sends me a notification every time a car headlights shine on the caravan even though the van is not in my area.I've even subscribed and that's no differ

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Re:Tapo C310 motion detection sensitivity and email notifications
2022-01-04 18:39:03

@blackMasoon 

same problem as above. Complete pain. Can we have a solution please TP-Link

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Re:Tapo C310 motion detection sensitivity and email notifications-Solution
2022-01-05 05:51:51 - last edited 2022-01-05 05:54:00

@Simon1983 

Hello everyone, 

If you have similar concern with Tapo camera Motion Detection sensitivity, please try  some suggestions in related thread here:

Tapo C310 sensitivity

 

Feel free to leave your comment on the above thread

Thank you

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Tapo C310 motion detection sensitivity and email notifications
2022-07-07 04:59:39

  @Solla-topee 

Same problem as everyone else, just bought s c320ws and a c210 and with everthing on low still get notifications of shades and insects. I turn mouvement off and just work with the AI detection and still is triggered by cats and dogs.

Really upset with this, and already regret the buy.

The problem is out there now for months and tp link as still not fixed the problem.

This shoud be on the camera description.

Hundreds of notifications a day just for nothing.

Hope you guys can fixed this.

 

 

 

 

 

 

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