OOB kp303 does not broadcast ssid no SYS light

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OOB kp303 does not broadcast ssid no SYS light

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OOB kp303 does not broadcast ssid no SYS light
OOB kp303 does not broadcast ssid no SYS light
2021-10-23 15:19:00
Model: KP303  
Hardware Version:
Firmware Version: Don’t know because it never worked out of the box!!

Hey so right out of the box this thing doesn't even work. I tried to five second reset on one of the three control buttons. I tried to 10 second reset on one of the three control buttons. The protected light works sys light has never gone on. I've tried multiple outlets. I've tried unplugging for five minutes . Yes I have the app and it says to connect to the SSID which it never broadcasts. My first impression is this thing is a piece of crap. Anyone have any tips because I've been dealing with this now for about an hour and it sucks. 

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