Tapo camera c200 not working

Tapo camera c200 not working

Tapo camera c200 not working
Tapo camera c200 not working
2022-05-16 08:06:49
Model: Tapo C200  
Hardware Version: V2
Firmware Version: 1.1.17

Sir i had purchased tapo c200 after 2 weeks it stopped working- it can connect wifi but not showing video and not recording to card as well. Please tell me what can i do. If its need to be repaired than guide me how to claim warranty in sahiwal punjab Pakistan. Thank you. 

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7 Reply
Re:Tapo camera c200 not working
2022-05-16 08:09:04

  @Parez 

and yes i press the factory reset as well 

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Re:Tapo camera c200 not working
2022-05-17 01:41:15

 Hello  @Parez 

  • If you use other apps or NVR surveillance apps to view the camera, please turn that OFF, reboot camera and see if you could get Live feed.

 

Do you mean you can access camera on the APP, but Live view and SD card recording does not work, can you manage the camera or change settings for camera in Tapo APP right now? May I have a photo of the issue? 

May I know did you try to factory reset as guide below and reinstall it in the APP, can you get it reconfigured in the app? 

How to reset my Tapo camera

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Tapo camera c200 not working
2022-05-26 04:29:21

  @Parez 

Hi, we have a same situation. 1.1.17 firmware is a nightmare. I reset the tapo a hundred times. Can someone please share the solution. Thank you very much.

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Re:Tapo camera c200 not working
2022-05-31 05:55:19 - last edited 2022-05-31 05:55:50

Hello   @randy.asunio 

Please ensure device firmware & tapo APP are both up to date. Can you start a new thread and share the case details or  trouble you met so that we could look into that further, thank you. 

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Tapo camera c200 not working
2022-07-20 04:50:29

Hello  @Solla-topee, I also have a C200 and it was working fine up until I updated the firmware to 1.1.17.

 

I tried to factory reset several times... I can configure the camera like switching on and off the status led, but the video is not working...

How to fix the issue?

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Re:Tapo camera c200 not working
2022-07-20 06:10:41

  @Eng-Hong 

It is recommended to start a new thread here with case so we can take a closer look at it. Do you have trouble with live streaming camera , here is a troubleshooting guide that can help.  What should I do if I can't view the Tapo camera?

2022 TP-Link Wi-Fi 7 Product Launch Event | Watch the Replay at https://www.tp-link.com/us/wifi7/event/.
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Re:Tapo camera c200 not working
2022-10-02 23:33:48

  @Parez how to free trial Topo c200 30 days ????

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