Video playback lagging after update
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi team,
I have a tp link c200 installed which has been working fine however after the update it received yesterday for 1.1.18 the playback section is completely unusable. While playback it would play normally for a few seconds then the frame freezes and jumps ahead 20-30 seconds. Yes the recording is present because when I manually adjust the slider I can see the part of the recording it skips. However it's just annoying and broken now. Is there anyway to downgrade back to 1.16. Also did an app update yesterday (for the tapo app) so not sure what's causing this. Other cameras work fine so I suspected it is the c200 update. Anyway you can help me reverse this update . It would be great. I can't go a day without cctvs working and this is just a pain. App version is 2.9.7 and I have an iPhone 12, iPhone 13pro both on 15.6. Both have access to these cameras and work fine but the c200 playback is the only one affected. Kindly help
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@Solla-topee Thanks. Just got 2.9.8 app update on ios and so far I don't see the playback issue being reproduced. Appreciate you guys getting this fixed.
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@Rayjm try updating the app on ios. There's a new app version and it's fixed.
cheers!
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As easy as that. Glad its done but you dont half get the runaround when you report an issue.
have to say though, pretty quick work by TP Link.
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