Light strip L900 WiFi connect issues

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Light strip L900 WiFi connect issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Light strip L900 WiFi connect issues
Light strip L900 WiFi connect issues
2022-12-26 21:56:11
Model: Tapo L900-5  
Hardware Version: V1
Firmware Version: 1.0.11

I have WiFi issues with light strip L900. App says that the network is unstable and recommand to make sure that router has internet access, restart Light strip and change DNS to 8.8.8.8. I have done it all however the problem is still not solved.

Thank you for responding

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Re:Light strip L900 WiFi connect issues
2022-12-27 06:28:41

Hi  @David221 

 

Thank you for reaching out TP-Link community. For this issue, here are some tips that might be helpful.

1. Make sure the cellphone has a stable internet connection. Disable VPN if any. 

2. Update the Tapo APP. Latest Tapo APP version (till now): Android 2.11.44, IOS 2.11.25

3. Reinstall the APP

4. Switch phone to another network (e.g. another wifi or celluar data), force close the APP then re-open it. 

Smart Action 2.0 Explore and meet the next level home automation.
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Re:Light strip L900 WiFi connect issues
2022-12-27 16:28:27

  @Wayne-TP 

Thank you for your reaction, i have tried everything you recommended but the problem still persist. App says that my device can be controlled only locally.

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