Hello,

I have 5 Tapo C320WS cameras. All in the latest version. The cameras a brand new, i purchased them a few weeks ago and installed them 2 weeks ago.

All 5 cameras are affected by the same problem:

- They lose the WiFi connection after 6-12 hours.

- After the WiFi connection is lost, the cameras freeze. They do not save any recordings on the SD card.

- Even a hardware reset over the button is not possible if the cameras freeze. No reaction if i press the reset button. To reset the camera, it must first be disconnected from the power and then reconnected to the power.

- Sometimes the LED lights turn on for no reason. It is not possible to turn off the LED lighting via the app, even if I press the light bulb icon in the app, the LED lighting does not turn off. When I disconnect the camera from power and reconnect it, the LEDs are still turned on. Only a hardware reset fixes the problem temporary until i deal with the same problem a couple days later.

I operated the camera without status LED and in 2K QHD mode.

Since I run the camera with status LED on 1080p, there are no more problems.

Therefore, there must be a software issue that causes problems when the camera is operated without a status LED in 2K QHD mode.

I have tried several different routers. The WiFi signal is always very strong (-50(RSSI))

In the past I had run 5x Tapo C310 in the same setup under the same conditions at the same location. There were never any problems. The problems exist only since I replaced the cameras with C320WS.

What I find bad is that no videos are recorded on the SD card when the camera has lost the WiFi signal and is frozen.

(SAMSUNG EVO Select Micro SD-Memory-Card 128GB microSDXC 130MB/s Full HD & 4K UHD, UHS-I, U3, A2, V30)

A test via LAN cable is not possible, since the cameras are permanently installed in places where I cannot lay LAN cables. As I said, it must be something else, because the C310 never caused problems in the same place. I also use good microSD cards from Samsung Class 10.

Regards