Tapo C220's mic noises

Tapo C220's mic noises

91 Reply
Re:Tapo C220's mic noises
2024-06-12 17:02:13

  @Solla-topee thanks for the firmware. I have tested it and I would like to deploy it to other cameras I have. I have sent you an email with the MACs.

 

Thanks for your help

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#73
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Re:Tapo C220's mic noises
2024-06-13 07:14:17

  @enrique7 Hi, the new firmware has been pushed to your other cameras, and you can update the firmware via the Tapo app for a try.

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#74
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Re:Tapo C220's mic noises
2024-06-13 10:23:57
Has a decision been made to implement this improvement for all cameras? Or will it remain as a beta version on individual request?
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#75
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Re:Tapo C220's mic noises
2024-06-13 21:00:24

  @Solla-topee thanks a lot :-)

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#76
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Re:Tapo C220's mic noises
2024-06-14 06:51:16

  @STN 

Hi,
The related changes will be implemented in the official firmware of the Tapo C220, and before that firmware is released, please send me(@Solla-topee) the MAC address of the camera via a private message if you want to try the beta firmware.

Best Regards

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#77
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Re:Tapo C220's mic noises
2024-06-17 08:47:46

@Solla-topee Hello, I just send you a private message with the MAC. Thank you!

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#78
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Re:Tapo C220's mic noises
2024-06-17 08:55:45

  @rrawes Hi, the firmware is sent to your camera, please try to update the firmware via the Tapo app.

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#79
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Re:Tapo C220's mic noises
2024-06-17 10:57:42

Hello,

Thanks for the firmware. The issue is now worse.

I can hear only static and nothing else.

What can I do?

Thank you.

File:
test.MP4Download
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#80
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Re:Tapo C220's mic noises
2024-06-17 11:39:22

  @rrawes 

Hi,

You can try to factory reset the camera and reconfigure it, then check if it helps.

Best Regards

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#81
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Re:Tapo C220's mic noises
2024-06-17 12:03:46

  @Solla-topee Did not help. Any other ideas, or should I just return it?

Thank you.

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#82
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