Smart Home Community > Tapo Smart Camera > Setup with no Internet
< Tapo Smart Camera

Setup with no Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Setup with no Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Setup with no Internet
Setup with no Internet
2024-02-22 08:01:26 - last edited 2024-02-23 07:27:39
Tags: #Installation
Model: Tapo C200  
Hardware Version:
Firmware Version:

I am trying to setup a Tapo C200 on a network with no Internet access.

 

The Tapo app manages to connect to the camera, setup the wifi, and then pair. That's fine.

 

After the setup the camera shows a solid amber led (connected) but the camera cannot be accessed from the app (not responsive).

 

Furthermore, the device list on the Tapo app is empty.

 

Any idea?

  0      
 
  0      
 
#1
Options
3 Reply
Re:Setup with no Internet
2024-02-23 07:27:12

  @slepax 

Hi,
Usually, it's requested to have a working Wi-Fi when configuring the Tapo C200, and once the camera is configured and can be managed via the Tapo app, you can disconnect the internet to the Wi-Fi router, and the camera still can be managed locally on the Tapo app.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
  0  
  0  
#2
Options
Re:Setup with no Internet
2024-02-23 11:31:41

  @Solla-topee thanks for that, but just to clarify ..

 

I do have wifi but no Internet.You can get Internet via wifi, LAN, mobile data.

You can have wifi with no Internet.

 

The camera is connected to wifi but with no Internet.

 

I tried what you said and connected the camera to wifi and Internet, it worked fine.

 

But after I disconnect the Internet (wifi still on), the tapo app cannot show the image.

 

So it seems that the camera always require Internet and cannot run locally?

  0  
  0  
#3
Options
Re:Setup with no Internet
2024-02-27 06:17:37

  @slepax 

Hi,
When the camera is connected to a Wi-Fi that has internet, please check the IP address of the camera on the Tapo app>camera's Device Settings>Device Info page.
When the Wi-Fi has no internet, ensure your phone is connected to the same Wi-Fi as the camera, disable the mobile data on your phone, and check the IP address on your phone.
Try to ping the camera's IP address on your phone, and check if you can ping it successfully, if yes, open the Tapo app and check if you can manage the camera.

If not, you may need to check if the Wi-Fi router has special settings enabled, such as AP isolation, so the connected devices can't communicate with each other.
Best Regards

>> What to do if the Detection feature is not working on the TP-Link Camera. >> Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality. >> General questions about the TP-Link camera's Pan & Tilt feature.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 2753

Replies: 3

Tags

Installation
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.