USB Ports on 3-Outlet Smart Power Strip

USB Ports on 3-Outlet Smart Power Strip

USB Ports on 3-Outlet Smart Power Strip
USB Ports on 3-Outlet Smart Power Strip
a week ago - last edited a week ago
Model: KP303  
Hardware Version: V2
Firmware Version: 1.0.9

I just set up my power strip and the 3 plugs work great but I cannot get any power from the 2 USB ports

  0      
  0      
#1
Options
1 Accepted Solution
Re:USB Ports on 3-Outlet Smart Power Strip-Solution
a week ago - last edited a week ago

  @Savannah5793 

 

Have you tried to change the USB cable? Make sure the USB cable is working fine when using with a power adapter.

 

It's probably a hardware failure if you have done the comparison testings. 

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
3 Reply
Re:USB Ports on 3-Outlet Smart Power Strip-Solution
a week ago - last edited a week ago

  @Savannah5793 

 

Have you tried to change the USB cable? Make sure the USB cable is working fine when using with a power adapter.

 

It's probably a hardware failure if you have done the comparison testings. 

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
  0  
  0  
#2
Options
Re:USB Ports on 3-Outlet Smart Power Strip
a week ago

  @Wayne-TP I have tried it with 2 different USB cords and both USB cords work when I plug them into a power block first 

  1  
  1  
#3
Options
Re:USB Ports on 3-Outlet Smart Power Strip
a week ago

  @Savannah5793 

 

In this case, you may contact the retailer or local TP-Link support to proceed with warranty. 

Share Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
  0  
  0  
#4
Options