All of my KE100 suddenly disappeared in the Tapo app!
While I was looking at the start screen of the Tapo app, the smart thermostats just disappeared!
What is going on???
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I can't believe no one from TP Link has commented on this thread yet
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@aroedl yes, and as people have apparently contacted them about this directly, and have been offered resolutions, it's odd that they are not communicating here
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Of course I sent a bug report first, then I created this thread and today I went so far as to send a private message to Wayne.
No response, no solution.
This is not a bug in a mobile game where someone lost some coins or whatever. This is about physical devices installed in a building to control the temperature!
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Tp-Link took care of the update over the weekend.
I noticed that both my app and my wife's app have changed.
I got version 3.100.526 beta
And the wife has a different android and got the 3.3.605 update
The thermal heads are still included in the app, so I hope you got them back :)
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I have several TP link devices : cameras, plugs, temp sensor, Deco wifi, Hub ...
Just bought one KE100 and was pretty sure, based on several conversations I read, that it was possible to use it using the Tapo app and Hub H200.
Unfortunatley, I am not able to add the H200 hub in Kasa app, nor the KE100 in Tapo app. So for the moment, doesn't work at all :-(
Any idea how to fix this (without buying a kasa hub) ?
Thanks !
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