Motion detected and notifications made when App accesses the camera

Motion detected and notifications made when App accesses the camera

Motion detected and notifications made when App accesses the camera
Motion detected and notifications made when App accesses the camera
3 weeks ago
Model: TC82 KIT  
Hardware Version: V20
Firmware Version: 1.0.3

A "motion detected" notification is sent to the App from the camera when I open the page for that camera on the App i.e. to view whatever is in view, or when I open that camera's configuration page on the App.  It isn't hard to conclude that the camera is registering a false detection as a by-product of something that is happening when that particular camera is accessed by the App. There is no motion to be seen on the resulting video capture. Day and night make no difference. In all other resprcts the camera is working normally.

 

I have four of these cameras, the issue started on one, then two, but not yet on the thrid and fourth.

 

Any advice gratefully accepted.

 

 

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#1
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2 Reply
Re:Motion detected and notifications made when App accesses the camera
3 weeks ago

  @APDW 

 

Reduce the detection sensitivity. High detection sensitivity might lead to false detections. 

 

Look carefully to see if there is any change in light or shadow in the video, which may be the reason for triggering detection and recording. 

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#2
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Re:Motion detected and notifications made when App accesses the camera
2 weeks ago
Unacceptable answer, it seems you didn't read the post properly. This is triggered only when you access the camera live view, regardless of light conditions, also happens to me, its clearly a bug.
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#3
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