C310 display in black and white after firmware update
C310 display in black and white after firmware update
Both of my c310 cameras had a firmware update yesterday (June 4th 2025). Now images are in black and white only as if they are recording at night.
Any ideas?
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Hi All,
For the reported issue, we suggest referring to the Solution in the following thread to resolve it.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards
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@TimBaxter mine was doing the same. Tried rebooting the camera under settings and it worked! Hope it helps :)
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Hi All,
For the reported issue, we suggest referring to the Solution in the following thread to resolve it.
[C200 V5 1.2.2][C310 V2 1.4.2] Day/Night Mode Auto Switching Failure
Best Regards
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@TamsJ Thanks for the suggestion but it didn't work for me. Looks like it's a known issue so I'll wait for the fix.
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Black and white after software update, reboot solves the problem but it happens again after nightime
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Same for me in C310.
Another day the camera does not work properly after the update.
After the night it does not switch to day mode but still records at night.
I have to manually change what was this update for?
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Both of my C310s have done same after the 4th June update.
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@TimBaxter Same issue camera recording is black & white in Day.
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Both of mine are the same model and they are doing exactly the same! I unplug them for a few seconds, plug them back in and they go back to normal, but within half and hour, they are both back to black and white!
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Update, one camera in the back garden came back to colour yesterday, however the driveway camera is still black and white.
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