Good morning, I've done several tests and settings and have come to the conclusion that the Tapo app isn't working properly.
Basically, when the t100 sensor detects motion, it sends a notification, but my phone (and other models I've tested) only receives it when I unlock the screen.
If I lock my phone and it detects motion within 3 minutes, the notification arrives correctly. After 3-4 minutes of the phone being in standby, the notification doesn't arrive until I unlock it.
I have a Samsung A51 with Android 13, but I've encountered the same problem on Android 14 and an even more recent Motorola. On my phone, I've removed all the restrictions and optimizations that could cause the Tapo app to go into "sleep," but it still doesn't work. With WhatsApp, for example, I haven't had to do any of this, and notifications always arrive immediately. So I assume it's a problem with the Tapo app, which hasn't been implemented optimally in terms of background services.
I've already read the article https://www.tp-link.com/it/support/faq/3213/ which suggests doing what I've already done. I'm sorry that for something like this, if there's no solution, I'm forced to return everything because it's useless if I don't receive real-time notifications. Hoping for a solution or an app update, thank you.