KH100 hub disappeared from Kasa app

KH100 hub disappeared from Kasa app

KH100 hub disappeared from Kasa app
KH100 hub disappeared from Kasa app
2025-07-31 07:34:50

Hello,


So I bought the KH100 hub + KE100 thermostat kit and also got a T310 sensor.
All was set up successfully - in the Tapo app I could see everything except the thermostat and in the Kasa app I could see all 3 - the hub, temp sensor (added through Tapo app), thermostat. Also the thermostat was set to use the temp sensor for compensation.

Everything was fine until suddenly the KH100 hub disappeared from the Kasa app and I can see only the thermostat now.

And in the settings I cannot set it to use the sensor because now it's not seeing it....
In the Tapo app I cant control anything related to the thermostat.

How to fix this? How to bring back the hub (+temp sensor) in the Kasa app?
Tried clearing cache/data on the Kasa and it didn't help (android).

I don't have problem using two apps instead of just Tapo but this thing now is extremely annoying.

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Re:KH100 hub disappeared from Kasa app
2025-08-05 16:03:29

  @btobto 

 

Use the Kasa app to add and manage the KE100, the KH100 hub, and the Tapo sensors that are going to pair with the thermostat valve. And don't sync the hub to the Tapo app after the setup, the hub can only exist in one app.

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