Side Brush Error

Side Brush Error

Side Brush Error
Side Brush Error
3 weeks ago - last edited 2 weeks ago
Model: Tapo RV30 Max Plus  
Hardware Version: V20
Firmware Version:

My side brush is error.. when select go to home (dock) or set up to clean my house,  notification is my side brush is error. what can i do for my problem

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#1
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1 Accepted Solution
Re:Side Brush Error-Solution
3 weeks ago - last edited 2 weeks ago

  @Wayne-TP After put out brush, it go to the dock after klik at home. And i put the brush at vacuum again.. and run it back. Now i can use my vacuum again. Tq

Wayne-TP wrote

  @ZURAIDA 

 

Do you hear noise from the robot vacuum?

 

Flip the vacuum over and check if there is something stuck in the side brush. If not, remove the side brush and run the robot vacuum without it, then monitor whether the error persists.

 

If the error persists, this device may require maintenance service. Contact the local TP-Link support for assistance with related matters.

 

Recommended Solution
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#3
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2 Reply
Re:Side Brush Error
3 weeks ago

  @ZURAIDA 

 

Do you hear noise from the robot vacuum?

 

Flip the vacuum over and check if there is something stuck in the side brush. If not, remove the side brush and run the robot vacuum without it, then monitor whether the error persists.

 

If the error persists, this device may require maintenance service. Contact the local TP-Link support for assistance with related matters.

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#2
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Re:Side Brush Error-Solution
3 weeks ago - last edited 2 weeks ago

  @Wayne-TP After put out brush, it go to the dock after klik at home. And i put the brush at vacuum again.. and run it back. Now i can use my vacuum again. Tq

Wayne-TP wrote

  @ZURAIDA 

 

Do you hear noise from the robot vacuum?

 

Flip the vacuum over and check if there is something stuck in the side brush. If not, remove the side brush and run the robot vacuum without it, then monitor whether the error persists.

 

If the error persists, this device may require maintenance service. Contact the local TP-Link support for assistance with related matters.

 

Recommended Solution
  2  
  2  
#3
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