Has anyone else experienced this?

I’ve noticed something unusual and I’m wondering if it’s just me or a possible firmware bug that could be addressed in an update.

Exactly 4 seconds into any video capturing event, I consistently see a glitch or Frame jump, it looks like either a bitrate lag or simply a frame skip. This happens on nearly any video, some frame jumps are harder to capture if the person is not moving.

Here’s what I’ve already tried/checked:

• Performed a hard reset and re-synced/reset the device.

• RSSI value: -46

• Average ping (no timeouts): 22 ms

• Device set to high performance.

• Internet: 50 Mbps up / 500 Mbps down.

• Downloaded the footage and confirmed the glitch is actually recorded, not just a playback issue.

• Device is a day old fully charged battery, + none of my other cameras do this on the same network

• Cloud footage, not SD card, 20FPS

Additional observation: when the device wakes, the exposure adjustment feels noticeably slow.

I’m very Tapo-oriented (RV30 arriving tomorrow, can’t wait!). I’ve raised a ticket with support. I’m just curious if anyone else noticed this, or have I stumbled upon a firmware bug that hasn’t been widely reported yet?

Thank you for reading.