Tapo H500 issues
Hi, I have recently brought the Tapo H500 home base and I have three (3) compatible cameras.
The cameras are as follows
Model C210
version 2.0
Firmware 1.4.8
Model C120
Version 1.0
Firmware 1.4.1
Model C113
Version 1.0
Firmware 1.0.4
I am having the following issues, only one of the 3 compatible cameras Model C113 has been/is connected to the home base the other 2 are currently not showing as available. Whilst the C113 is connected to the home base I cannot get any of the smart/A.I features to work, even those that I have added via the app. Also when attempting to access any and all relevant recordings via the H500 camera playback facility i get a message informing me the the H500 hub is offline, yet both visually and via the app the hubs connection appears fine.
Can you also confirm that 24/7 continuous recording is available on my cameras not just snapshot recording.


