Rv20 max moping issue
I bought the RV20 Max two months ago and use it once a week, always with mop. However, as indicated by other users (e.g., https://community.tp-link.com/en/smart-home/forum/topic/772374?replyId=1528830), it suddenly stopped working with the mop, getting stuck on non-existent obstacles, accelerating (on curves) and colliding with walls, and moving with great difficulty (hesitant) and imprecise movement - don't use any kind of bleach or soap.. Although it works perfectly without the mop, the performance worsens with higher water levels. I followed the instructions for cleaning the sensors and the wheel, bought and tested new original Tapo mops, performed a factory reset , remapped the house (doing the first complete cleaning without the mop), and the problem persists. Have you identified the cause or a permanent solution for this problem? It seems to be a recurring issue. I've attached images of a room being cleaned without a mop, and with mop at the low high water levels.
@Vitor_pc , this is the image without mop - all on rustic ceramic tile floor, wich was not a problem on the last two months for rv20 max and also not a problem for my dreame f9 on the last 5 years. Notice that the time increased from 10 minutes (without the mop) to 17 minutes (with the mop at a low water level), and finally to 24 minutes (at the maximum water level—and only because the water ran out).
