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Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)

Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)

Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)
Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)
Yesterday
Tags: #Device Connectivity
Model: Tapo H100  
Hardware Version: V1
Firmware Version: 1.6.1

Everything has worked fine for many years now until the firmware was upgraded to v 1.6.1 (Build 250324 Rel.173226).

Device connected to Homey Pro via Matter.

 

After upgrade does not values update för connected devices (I have 21 devices, T310, T315, T110 etc). all not working. Only "old values" presented over Matter to Homey pro.

 

In the Tapo app is everythin working fine (Not using Matter, but just to clarify that all devices except H100 is working).

 

Reconnect H100 to Homey pro does not work. After recoonetc does still old values present itself in Homey pro.

I can not see that Home pro is the issue here since it started to fail right after firmware upgrade of my H100 (Home pro not updated recently).

 

Can it be that the Tapo 1.6.1 regenerate endpoint IDs so that Homey can not re-establish connection?

Kind regards, 

Sven

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#1
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3 Reply
Re:Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)
Yesterday - last edited Yesterday

Additional information: Same problem when I tried connect H100 and its devices to Google home using Matter.

The H100 and its devices is added successfully, but the devices do not present data. They are unreachable in the Google home gui.

 

So the problem still seems to come from H100 and firmware update 1.6 1. At least not from Homey pro or Google home.

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Re:Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)
Yesterday - last edited Yesterday

Futher investigation... Somehow are the endpoints/IDs mixed up after firmware upgrade. The values is sometimes updated in Homey pro, but for the wrong device. The devices is swapped randomly. 

 

So data is updated over matter, but the firmware is swapping device IDs randomly. Found no way to correct them.

 

I hope TP-link can solve this. Devices swapping id is not good if you have been login around them. They now behave very strange and very cumbersome to update/swap devices in the logic is a Princess.

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#3
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Re:Matter connection lost - not possible to reconnect since H100 firmware upgrade to v1.6.1 (HW V1)
20 hours ago

  @ts73 

 

This case seems require further investigation. To assist with you, a specialist will help to follow it up through email. Please check your inbox later to confirm.

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.

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