0% battery

0% battery

0% battery
0% battery
Yesterday
Model: Tapo RV20 Max  
Hardware Version: V1
Firmware Version: 1.2.0 Build 251015 Rel.164954

So, I was out for a day and a half and forgot to turn off the vacuum's scheduled cleaning. It got stuck on a cat toy while I was out and by the time I got back, the vacuum was at 0% battery. Obviously it can't guide itself home to charge now, and I tried to just manually press it up against the charging base and it isn't charging. I'm actually not sure I 100% know how the charging base works exactly so I'm not sure if I am doing that right. Is there anything else I can do in this situation? 

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