"Wheel module error"
I've been thrilled with the performance of my vacuum, until today. I received a "wheel module error" and the wheel behind the side brush is now frozen. It moves up and down, but will not turn. I see nothing jammed in it, and when it tries to run, it makes a faint whining sound. I have removed all debris from the main brush. The side brush spins freely.
@T0rchy Are you referring to the caster wheel here?
Try to clean the main brush, main wheel, and the caster wheel.
- How to Clean the Main Brush: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
- How to Clean Main Wheels: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
- How to Clean the Caster Wheel: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
If the problem still exists, contact your local TP-Link support for further assistance. Contact Technical Support
@T0rchy Are you referring to the caster wheel here?
Try to clean the main brush, main wheel, and the caster wheel.
- How to Clean the Main Brush: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
- How to Clean Main Wheels: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
- How to Clean the Caster Wheel: Tapo RV30 Max Plus & Tapo RV30 Max Plus White
If the problem still exists, contact your local TP-Link support for further assistance. Contact Technical Support