Tapo c500

Tapo c500

Tapo c500
Tapo c500
2026-08-27 19:18:58 - last edited 2026-08-28 01:46:03
Model: Tapo C500  
Hardware Version:
Firmware Version:

Hi. Is it possible to connect the c500 direct to a junction box outside?

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#1
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Re:Tapo c500
2026-09-03 10:55:38

  @SylviaCretney 

Hello,

It is not recommended to connect the C500 directly to a junction box for the following reasons:

1. The camera requires DC power from the included adapter. Direct connection to a junction box will damage the device and may cause a fire hazard.

2. The included adapter has built-in overcurrent and surge protection. Bypassing it leaves the camera vulnerable to power surges.

3. Cutting or modifying the cable will break the waterproof seal, leading to moisture damage over time.

4. Any damage caused by improper wiring or a non-original power supply will not be covered by warranty.

 

Please use the included adapter to power the camera.

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Re:Tapo c500
2026-09-04 15:59:29

  @Hilbert-TP  thank you. I've purchased a different model.

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Re:Tapo c500
2026-09-07 01:55:31

  @SylviaCretney 

Thank you for letting us know. If you need help in the future, please feel free to contact us at any time. We are always happy to help.

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