Device Connectivity

When using TP-Link smart devices, you may encounter device connectivity phenomena, such as devices frequently showing as offline on the app or being unresponsive to control. Join the discussion to find the optimal user experience.
Device Connectivity
Hi, I am using my Tapo C520WS with Frigate in a docker setup. For the go2rtc stream i used the tapo propietary protocol as described here: https://github.com/AlexxIT/go2rtc?tab=readme-ov-file#source-t
Device ConnectivityONVIF/RTSP
By janJansen · Latest post 2 weeks ago by Solla-topee
0Helpful
161Views
1Replies
Just bought two cameras - set them up as per instructions - but they can only be viewed while in the house (obviously not ideal) - both show on app as "can only be controlled locally" - is this the re
Device ConnectivityRemote Control
By sshaw · Latest post 2 weeks ago by Solla-topee
0Helpful
170Views
8Replies
Checked the other posters with similar issues and general page troubleshooting to no avail. Camera working fine until I changed the router a couple of days ago. Since then it connects to wifi okay (gr
Device ConnectivityLive View
By Langzaam · Latest post 3 weeks ago by Solla-topee
0Helpful
103Views
3Replies
I have 2 cameras model Tapo C210 that i've been using for about a year with no problems. But recently they just disconnected from wifi out of the blue and won't find my network anymore, although i hav
Device ConnectivityInstallationWifi
By MonGeller · Latest post 3 weeks ago by Solla-topee
0Helpful
206Views
6Replies
After the latest firmware update, the L535E supports local smart actions! When I create an automation (S200D -> L535E) it works local and I can actually tell the difference, because it acts instantly.
Smart ActionsDevice Connectivity
By aroedl · Latest post 3 weeks ago by Wayne-TP
0Helpful
360Views
10Replies
I try to configure my Tapo C225 but unable to connect to wifi. But, able to connect and pair using hotspot. Already a bunch of solution that has been posted here but still cannot connect to my home wi
Device ConnectivityInstallation
By Izzar · Latest post 3 weeks ago by Solla-topee
0Helpful
221Views
4Replies
I just received 8 of these new bulbs and am having a very difficult time keeping them responding via Apple Home or the Tapo App. They either react very slowly or will say "no response". I have mostly
Device ConnectivityMatter
By cwagz · Latest post 3 weeks ago by downtown711
1Helpful
2568Views
26Replies
My camera keeps showing 'offline' on the app, even though the router is working fine. While 'offline', there is a still green light on the camera. It only comes online for 1 min after I manually switc
Device ConnectivityLive View
By Rai1706 · Latest post 3 weeks ago by Solla-topee
0Helpful
245Views
7Replies
When not connected for a while I have to tap the screen to update several times before the picture appears. Very annoying and frustrating. Updated firmware yesterday 17.06.24. No problem before the up
Device Connectivity
By jacobank · Latest post 3 weeks ago by Wayne-TP
0Helpful
77Views
1Replies
I got the doorbell and hub and eveything is wokring fine. However the doorbell is quite far from the hub and the signal is low. Is the doorbell connected to the hub through wifi or some other wireless
Device Connectivity
By yannisgio · Latest post 3 weeks ago by Wayne-TP
0Helpful
83Views
1Replies
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