The US Enterprise Beta is looking for new testers! Want to test new product lines like Fusion Gateways and Omada Surveillance Cameras? Are you located in the United States and interested in helping...

@Barry1980 You may need to use the forgot password feature on the NVR to reset it up from scratch. Since this is a new installation, there should not be any data loss. But setting the system up from...

@Barry1980 Have you tried the NVR device password? You should have created one when you set up the NVR.

@JCerdan Can you try updating manually using the firmware from the website? SG2016P v1.20 Firmware Download

@GoodOmens I unfortunately don't currently have a roadmap of when other devices will be getting this feature, but as an example I do see that the EAP670 is getting an update for controller...

@Gernot_Meyer What version do you see on your controller? If you click the 3 dots in the top right corner in the UI, and then About, you should see the controller version as well as the Firmware...