@Saggyhaggis Thank you very much for your kind reply. Did this issue exist before the firmware upgrade, or after? How long have you had the 2*HS100? When the smart phone and plugs are all connected...

@lakeplug01 Thank you very much for your kind feedback. We would report to the senior engineers for further evaluation. And if anyone had more good ideas, please feel free to post it here. Thanks a...

@Ionut02 Good day, Thank you very much for your time and patience. For your case, we would like to follow up on your case by email and ask the senior engineers for more advice. Please have a check of...

@NotSoSmartUser Good day, Thank you very much for your time and patience. As for the IFTTT, Please refer to this link: https://www.tp-link.com/support/faq/2426/ and please make sure that the table...

@Nebbs Good day, When the modem was off and Deco had no internet, as long as the smartphone was still on the same network(2.4Ghz or 5Ghz) as the plug's(2.4ghz), we would still see and control it on...

@btsucks Good day, Sorry for the delay. May I know the hardware version about the HS100? When it is said HS100 failed to work with BT smart hub 6, did you mean HS100 failed to connect the Wi-Fi of BT...