@Saggyhaggis Good day and sorry for the delay. I have checked the case record from the email system and could you please help me confirm the following information: Based on the email, the issue at...

@SimonC. Hello, Simon, Did you receive any reply from the support team? And can I have you ticket ID from the support email system? In order to speed up the process, what is the model number of your...

@Kunjalmistri91 Hi, Are you able to change the wireless channel on the D-link DR-615-wirless-n300-router to be channel 1/6/11 to have a look? Or did you hide the SSID of the home router before?...

@Andy.Wilson Sorry for the delay. I am afraid there is still no final solution yet. But the engineers already started testing on the cameras with various smartphones, especially with Samsung phones...

@MoRay Good day, Sorry for the delay. Are you still have the same issue? If yes, please refer to the following suggestions: If It is not able to detect Nokia, is it able to see other wireless...

@KittyCat1308 Hi, Thank you very much for your time and patience. Sorry for the delay. Both KC200s had the same issue right? If testing on another smartphone, would it be the same? Did it happen as...