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TP-Link Apps can help you control your devices on your mobile phone. You can post all your questions about TP-Link Apps here, such as tpPLC, Deco, Kasa, Tether and tpCamera.

Apps

Official (1)

Announcements (1) Solution (1)

2 devices popping up when only adding 1

1. I have an odd things happening. I add my 2nd phone, and it shows up, but another "unknown" device also shows up at exactly the same time. I have done it numerous times at different intervals with s

By art34 · Latest post 2023-08-03 14:32:48 by Carl

2Helpful

215Views

3Replies

Smart Connect for 2.4 and 5 GHz. What about 6 GHz?

When using Smart Connect, it says when enabled, "the 2.4GHz and 5 GHz networks share the same network name and password". If I configure the same network name and password manually, does this make Sma

smartconnect

By 4nthony · Latest post 2023-08-03 06:29:52 by QRene

0Helpful

424Views

1Replies

Forgot password in tether app for router

I forgot the password for my router to access it in the tether app and I don't know how to try and get it or change it

By AJRykhus · Latest post 2023-08-02 19:43:12 by AJRykhus

1Helpful

508Views

2Replies

Change email address

If I change email providers, is there a clean way to change the TPLink ID to match it? Are we able to change email addresses for our ID at all without having to delete everything?

By TOG_Services · Latest post 2023-08-01 15:14:16 by Carl

0Helpful

382Views

1Replies

MSP preconfiguration

Is there a mechanism for MSPs to preconfigure a network, in this case x50 whole home. Then hand off to a customer? I dont want to be the owner of the account. Right now I am having customer set up the

By TOG_Services · Latest post 2023-08-01 09:43:15 by David-TP

0Helpful

196Views

1Replies

Offline devices

Using the Deco app, how can you tell when an offline device was last connected?

By Joy11 · Latest post 2023-07-19 07:49:14 by David-TP

0Helpful

199Views

1Replies

Deco app cannot optimize

I have the deco app installed on my iphone and my ipad. I've been having internet connection issues lately and every time over the last couple of months that I've tried to optimize (because I've been

By scottqmarcus.54 · Latest post 2023-06-30 06:06:52 by David-TP

0Helpful

410Views

1Replies

unable to findTP-Link_9a3A

Setting up for the first time, and cannot get beyond this point "unable to findTP-Link_9a3A".

By Kathnet · Latest post 2023-05-30 16:27:55 by Riley_S

0Helpful

249Views

1Replies

Deco app slow to initialize

The new Deco app is a lot slower to initialize than the previous generation. It take 3-5 second after launch to be able to get into parental control. Here're the steps: 1) kid misbehaves 2) parent lau

By Elijah-ww · Latest post 2023-05-15 03:38:21 by David-TP

0Helpful

201Views

1Replies

Tether App Login Failure

I have installed the latest version on my Samsung Plus iPhone and when I try to access my network it says "Login failed. You may be connected to a guest network, limited by parental controls or your n

Tether App Login Failure

By VishalMakhijani · Latest post 2023-05-03 14:59:55 by Carl

0Helpful

361Views

1Replies