Cannot update firmware

Cannot update firmware
Cannot update firmware
2018-02-17 01:56:44
Model :

Hardware Version :

Firmware Version :

ISP :

I have been trying to setup my Smart Plug. Talking with Tec he sent me the download via Email. Cant establish contact with Tec. I have the download but not sure what to do next. So many files. Have been working on this for hours.
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#1
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9 Replies
Re:Cannot update firmware
2018-02-20 05:02:48
When you open the download, look for a file called MAIN, click that and the rest is easy
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#2
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Re:Cannot update firmware
2018-02-21 15:45:46
what's the link please ?
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#3
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Re:Cannot update firmware
2018-02-22 04:53:23
Hello!Can anyone help me, I bought a TP-link Smart HS100 socket. I have lost an internet connection at upgrade, now I have red wi fi light on... but the socket does not want to connect.
I think the software is broken
:(
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#4
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Re:Cannot update firmware
2018-02-22 05:12:51
Hello!Can anyone help me, I bought a TP-link Smart HS100 socket. I have lost an internet connection at upgrade, now I have red wi fi light on... but the socket does not want to connect.
I think the software is broken
:(
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#5
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Re:Cannot update firmware
2018-02-23 00:46:59
Press the small button above the power button with the setting cog on it, hold until resets and start the process again via the app
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#6
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Re:Cannot update firmware
2018-02-23 04:10:58
I pressed and held for more than a minute nothing happened...wi fi light is still red.
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#7
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Re:Cannot update firmware
2018-03-08 17:31:35
The plug may be broken if it didn't respond to reset. Did you experience power outage during update? If not, you may report to tplink
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#8
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Re:Cannot update firmware
2018-03-09 11:50:36
Yes, during the update there was a power off
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#9
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Re:Cannot update firmware
2018-03-21 16:14:31
it seems the power off during firmware update bricked the plug...
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#10
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