Unable to set Remote Control on HS200

Unable to set Remote Control on HS200
Unable to set Remote Control on HS200
2018-07-10 09:41:44
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I have 6 HS200 switches. I can only enable remote control on 2 of them. When I try this on the other devices I get a message that my device is not connected to the internet. This is clearly a phony error message since I can connect to any web site, am logged in to the cloud and can control the switches. The problem is the same on two devices. When I google this issue there are many complaints but no solutions out there.
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2 Replies
Re:Unable to set Remote Control on HS200
2018-07-12 09:50:46
disable firewall on your router or enable DMZ on router to have a try..

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Re:Unable to set Remote Control on HS200
2018-08-09 08:54:19
turns out that after I updated the firmwware the remote control function worked. Now there are new problems that will I will complain about in another thread.
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