Sony Smart TV will not connect

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Sony Smart TV will not connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Re:Sony Smart TV will not connect
2019-09-29 22:43:02
This works, but the TV is no longer on the main network so Philip hue sync doesn't work, can't stream from NAS or control via phone app etc. The deco is good at what it does, but I'm starting to find it quite limiting especially with "smart" home things...
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#22
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Re:Sony Smart TV will not connect
2019-09-30 13:11:42

@RG1055 

I hope so too.  It seems to me that tech support should be smarter than this 71 year old!

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#23
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Re:Sony Smart TV will not connect
2019-10-18 10:20:29

@ptdarling 

 

Hi,

 

I've got the same issue with Deco P7. Unless I set the WiFi without any password, my Sony smartTv and my Denon HEOS wireless soundbar won't connect.

Only way I found to connect is :

- no Wifi password AND

- do not hide the SSID

 

Which is not acceptable.

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#24
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Re:Sony Smart TV will not connect
2019-10-22 22:17:30

I ve the same issue...my Sony Oled A1 with Oreo 8.0 can't connect to wifi even with "fast roaming" disabled...i ve to try with 5Ghz disabled...i'll let you know

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#25
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Re:Sony Smart TV will not connect
2019-11-10 01:00:18

No way to connect Sony Bravia A1 to tplink deco P7 

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#26
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Re:Sony Smart TV will not connect
2019-12-31 15:10:50

Just purchased a Deco M5 and I have the same problem. My Sony XBR-65X900E can't connect to it unless I disable Fast Roaming in the Deco app, in which case it works.

 

My TV is currently on firmware 6520. I noticed that a new firmware version 6545 is available in Europe and should be available in NA soon. Among the changes, it says it improves Wi-Fi connection with certain routers. I'm hoping that this will fix the issue we're experiencing.

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#27
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Re:Sony Smart TV will not connect
2020-01-23 01:44:35

Hi, I do have the same issue with my 75X900F. Neither deactivating fast roaming nor the 5G helps. Hopefully, the new firmware will help..

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#28
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Re:Sony Smart TV will not connect
2020-01-23 02:59:06

@ArnaudM79 

 

It's 1 year 2 months already since the first topic opened but there's no responses or update firmware from Tp-link....

Where are you now, our Tp-link Support? Look like an software patch could save us all. I confused...

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#29
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Re:Sony Smart TV will not connect
2020-01-29 13:30:37

@ptdarling Following this thread https://community.tp-link.com/en/home/forum/topic/177002

 

As I understand, Fast Roaming (802.11r) is just an improvement to the authentication speed while roaming (switching to another AP) only. It doesn't affect the client's roaming capability. There are still 802.11k/v. So you can safely turn it off and still have "seamless" roaming, maybe just a little slower.

 

I've tried walking around my house and ping localhost on my phone, lost 1 package only.

 

The downside with 802.11r is that incompatible clients won't connect to the wifi, that's why I don't think TPLink can do anything about it. This is up to Sony.

But I'm not sure if this can be fixed with a software update or would require a hardware change?

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#30
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Re:Sony Smart TV will not connect
2020-03-14 18:03:33

@Hp93 

have u guys update to the latest firmware?

i found out that the wifi guest network trick is not working anymore.

 

anyone?

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#31
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