HS210 constantly disconnects from the wifi
HS210 constantly disconnects from the wifi
HS210 constantly disconnects from the wifi
2019-04-11 20:00:46
Model: HS210
Hardware Version:
Firmware Version:

I have 2 hallways in my house and 2 HS210 systems connected in the house.

They both work at times but throughout the day I do experience issues.

 

They either show a blinking green wifi light or a solid red wifi light.

Give it some time the switch itself just reconnects to the wifi network and works just fine.

 

I have a lot of smart products connected throughout the house and I do not experience this issue with anything else.

 

Any idea what the problem here is?

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#1
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3 Replies
Re:HS210 constantly disconnects from the wifi
2019-04-11 23:30:42

@alek 

 

If the faceplates are metal, that will interfere with the signal. Might be worth looking at a Wi-Fi analyzer to see if the wireless signal is reaching both switches on your smart phone.

 

If the two thing mentioned check out, you can try factory resetting the swtiches by holding the small button on the left, below the main switch for 10 seconds. Install the switches again and see if that resolves it.

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#2
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Re:Re:HS210 constantly disconnects from the wifi
2019-04-12 21:46:22
Faceplate is plastic and the signal strength is 100% I will try resetting both to see if it solves the problem.
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#3
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Re:Re:HS210 constantly disconnects from the wifi
2019-04-15 01:28:20
I did a reset, still the same issue
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#4
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