Editing client descriptions not working correctly
Editing client descriptions not working correctly
Editing client descriptions not working correctly
2019-04-12 12:08:33 - last edited 2019-04-12 12:09:59
Model: Archer C4000
Hardware Version: V2
Firmware Version: 1.0.3 Build 20180322 rel. 2657 (5553)

I am having an issue with editing the connected clients (wired and wireless) descriptions.  From the basic tab, I can edit device names for wired/wireless clients, however, those edits do not appear on the tether app, QoS screen, or the traffic monitor screen. If I update device names via the tether app, those edits make it to the QoS screen, but do not make it to the basic screen or the traffic monitor screen. finally, within the traffic monitor screen, i am able to modify the client descriptions, but those changes are not saved as soon as i navigate away from that screen, the edited descriptions are removed. i have reached out to tp link support and the issue has been elevated to a senior engineer, but i was wondering if anyone else has this issue or has a possible solution. 

 

i did read somewhere that another router an issue like this last year and a firmware fix was in the works for it, but that does not seem to be the case here as i have downloaded the most recent firmware and the issue is still present. thanks. 

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4 Replies
Re:Editing client descriptions not working correctly
2019-05-16 11:46:32
Seems like TP-Link has never update the firmware of C4000... The so called the latest is the initial release and that was release in Mar/Apr 2018.
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Re:Editing client descriptions not working correctly
2019-05-16 16:02:27
It seems adding address reversations fixes the problem.
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#3
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Re:Editing client descriptions not working correctly
2019-05-28 02:55:16

I set up my Archer A9 / TP-Link AC1900

Firmware  1.0.4 

Build 20190403

Rel. 63102 (5553)

Hardware version Archer A9 V 6.0

 

The Teather app was install this evening as well.

Version 3.2.6  (April 28, 2019) 

 

I can change the name of the clients in the desktop browser version but the names do not show up in the app.

I changed a name on the app and it did not change on the desktop.

 

The client names need to appear the same on both the desktop and the app.

 

 

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#4
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Re:Re:Editing client descriptions not working correctly
2019-05-29 23:46:09

@Kasa_Soze 

 

I will forward this up to our test team and see if we can get an answer for this.

 

Best Regards 

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#5
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