TL-WA855RE Extender - Extremely Slow

TL-WA855RE Extender - Extremely Slow
TL-WA855RE Extender - Extremely Slow
2019-04-26 02:36:04
Model: TL-WA855RE
Hardware Version: V4
Firmware Version:

I just bought brand new extender, set it up accordingly and all butthe signal is weaker than I receive from the original device. Doing a speed test, main router gives 17Mbis, while the extender provdies only 1.2 Mbis. The Tether app tells the location is correct and all while the signal was perfectly strong during the test. This etremely low speed makes me feel like I should return the extender. 

 

I wonder might there be a compatibility issue between my At&T Uverse router and the extender? How can I detect that? And if so how can I avoid that? Otherwise I will return this thing as it is totally useless right now.

 

Thanks for all your help.

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#1
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3 Replies
Re:TL-WA855RE Extender - Extremely Slow
2019-04-26 20:03:15

@MCMC 

 

What is the wireless network name that the extender is broadcasting?

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Re:Re:TL-WA855RE Extender - Extremely Slow
2019-04-27 00:27:12

Host name is "Att9per6fu", extender's name is "uzatma". Does this help?

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#3
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Re:TL-WA855RE Extender - Extremely Slow
2019-04-29 19:29:01

@MCMC 

 

Since the names are different that would prevent your device of connecting to the unintended one.

 

Do a factory default on the extender, log into it with a web browser. Here is a FAQ: https://www.tp-link.com/us/support/faq/1408/

 

Look at the bottom and see what the build number is, it is formatted by a date. If the firmware has a build older then 181018 (Oct 10th, 2018) then download the latest firmware here: https://www.tp-link.com/us/support/download/tl-wa855re/#Firmware

 

Here are the instructions to update it: https://www.tp-link.com/us/support/faq/1416/

 

Once the software is updated, set up the extender like you did, but keep it in the same room to do a speed test. After place it where you would like, if the speed still is very close, you may need to move it closer to the router.

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#4
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