Dimming Issue with HS220

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Dimming Issue with HS220

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Dimming Issue with HS220
Dimming Issue with HS220
2019-04-27 03:56:20
Model: HS220  
Hardware Version: V1
Firmware Version: 1.5.8

I installed the swith last week. All the sudden today, the dimmer stopped working without me changing anything. The switch works but the dimmer does not via the app or the switch itself. The app states that things are going from 1% to 100%, and the lights do not dim one bit. I have calibrated my switch to have it dim to the lowest setting. No change. Factory reset the switch. No change. Using the feit electric enhance vivid natural light 100 w LED light bulbs. Any ideas?

 

Thanks,

Tom

  0      
  0      
#1
Options
1 Reply
Re:Dimming Issue with HS220
2019-04-29 19:46:50

@thomaslchen 

 

If you already factory reset the switch, but have the same issue, swap the bulb out or move it to see if the issue follows the bulb or stays with the switch.

  0  
  0  
#2
Options