NC450 Recording Playback Now Missing
NC450 Recording Playback Now Missing
NC450 Recording Playback Now Missing
2019-05-20 16:32:24 - last edited 2019-05-20 20:12:53
Model: NC450
Hardware Version: V2
Firmware Version: 1.5.0

The ability to find and playback recordings stored on my SD card via iPhone/iPad app has disappeared!  I've power cycled my cameras and checked the SD cards---no luck.  Help please!

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#1
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5 Replies
Re:NC450 Recording Playback Now Missing
2019-05-21 18:55:04

@zx900b 

 

 

If you eject the SD card and put it in a reader or your computer do you see the files?

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#2
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Re:NC450 Recording Playback Now Missing
2019-05-24 03:51:13

Powered off cameras.  Removed SD cards.  Powered on cameras.  Inserted SD cards.  Problem solved!  Thanks!

 

Any idea why this affected more than one camera at the same time?

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#3
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Re:NC450 Recording Playback Now Missing
2019-05-30 14:59:06

Problem has re-appeared, either on reboot or when the card filled up again.  Please advise.

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#4
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Re:NC450 Recording Playback Now Missing
2019-06-05 23:50:42

@zx900b 

 

Honestly no, since the NC line of cameras are end of life we haven't had much exposure to them here.  We would need more details about the cards and the camera.  One thing you can try is to update the frimware to the latest one for US version of the camera which is located here:  https://www.tp-link.com/us/support/download/tl-nc450/v2/  

 

 

Best Regards 

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#5
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Re:NC450 Recording Playback Now Missing
2019-06-06 15:50:28

I am alreaady running the latest firmward.  On the advice of your support team, I have changed to newly formatted SD cards and am waiting to see what happens when the fill up.

 

How are cameras I purchased new only two years ago already "end of life?"

 

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#6
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