Lost power adapter for security camera... Replacement?

Lost power adapter for security camera... Replacement?
Lost power adapter for security camera... Replacement?
2019-06-08 21:45:39
Model: KC120
Hardware Version:
Firmware Version:

I lost the power adapter for my KC120 kasa cam... Is there a place I can purchase a replacement adapter or can I just use any USB power adapter?

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Re:Lost power adapter for security camera... Replacement?
2019-06-10 23:59:38

@x1818z 

 

You can use a USB adapter that is able to provide 5 volts and  1 amp of power, but all adapters are different so make sure it provides that specific amount of power. Some customers reported the camera constantly rebooting or not powerilng up at all using different voltages.

 

It would be best to request a replacement part from us. The links below will show you how:

 

How to Create an Account on the TP-Link Warranty Portal

https://www.tp-link.com/us/faq-2353.html

 

How to Register a Product on the TP-Link Warranty Portal

https://www.tp-link.com/us/faq-2355.html

 

How to Request a Part on the TP-Link Warranty Portal

https://www.tp-link.com/us/faq-2356.html

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