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All my TP-LINK outlets lost their connection to my network

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All my TP-LINK outlets lost their connection to my network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
All my TP-LINK outlets lost their connection to my network
All my TP-LINK outlets lost their connection to my network
2019-06-10 11:49:46
Model: HS100  
Hardware Version:
Firmware Version:

Yesterday I noticed that all my outlets were greyed out in the Kasa app. I removed one and tried to reinstall it, but the installation failed. There hasn't been any changes to my network. The outlets that remain still respond to previous scheduling, but can't be controlled through the app or Alexa.

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Re:All my TP-LINK outlets lost their connection to my network
2019-06-11 19:56:32

@BarbM 

 

Look at the LED light (wireless icon) on your smart plugs, what color are they? There are two there one for power (bottom) and one for the Wi-Fi (top).

 

If all the plugs are affected, leave them alone, and reboot your router. Once the router is back up, go back into your Kasa app, see if they came back up.

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