Bandwidth Usage by Device

Bandwidth Usage by Device
Bandwidth Usage by Device
2019-06-28 04:10:27
Model: Deco M9 Plus
Hardware Version: V8
Firmware Version: 1.2.8

I've got a Xfinity > motorola arris surfboard SB6141 > M9 Plus. 

 

Since connection I have exceeded 1024GB bandwidth limit for 2 months running. 

 

Next month I am going to get charged ($200 per month!).

 

So I need to understand bandwidth usage by device to identoify and manage the bandwidth sucks. 

 

Xfinity won't give me an bandwidth information beyond total usage per month (not even daily which would be handy since not everyon that lives in my house is here every day). On my last call they told me that they only collected monthly data but could not explain how they do that without aggregating daily data for months that have different numbers of days. I know for a fact that they pull all the MAC addresses and use that data to link mulitple devices to single user profiles for advertising purposes so it's frustrating that the customer that is generating that data is not privy to the information but that's probably something for another forum. 

 

TP Link have explained that I can get device connection stats only not bandwidth information. 

I dont even seem to be able to get total monthly data usage from Deco to compare with Xfinity.

 

It seems like TP Link should be able to add to the monthlhy report. So I am tempted to pay $50 per month and go unlimited until that happens - but does anyone know if there is a reason why not or if this is on a dev list somewhere?

 

Or I need to put some hardware between my modem and Deco. Does anyone know a cheap and easy solution I am generally a mac house and could probably crank up an old unsed one if that didn't slow things down. 

 

Or I am looking at firewall devices like Firewalla but that seems like I am buying something that is highly duplicative to what I thought I was getting with Deco. 

 

Any thoughts or ideas on how I solves this as unchecked it's going to cost an extra $200 per month. 

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4 Replies
Re:Bandwidth Usage by Device
2019-06-28 21:20:47

@bigyin 

 

We can certainly forward being able to track data usage as a feature request, but like you mentioned the montly report does not give that. It only provides a broad graph but no actual indication of how much data is used.

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Re:Bandwidth Usage by Device
2019-07-14 18:05:32 - last edited 2019-07-14 18:06:16

I literally just got off the phone with comcast about this exact same thing. They said on over the course of 2 days I used over half of my terabyte allotment. They werent able to see what device used all that data and just told me to reset my wifi password.

 

Please create a device usage history feature in the app so we can see what is happening!

 

Edit: I'm on the M5

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Re:Bandwidth Usage by Device
2 weeks ago

@Shiek 

 

This is a real need and you guys should consider prioritizing it!  I might have to switch to a different wifi solution just to get access to this info.  Increased bandwidth demands of 4K coupled with a 1TB limit will mean more and more of your customers will be interested in this feature.  It would be wise to get ahead of this.

 

 

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Re:Bandwidth Usage by Device
a week ago

@DG01 

 

I've been following this discussion board off and on for months, since I purchased the Deco back in October.

 

They're good devices, but the fact that this isn't a feature is baffling. I almost purchased a Google WiFi because of this.

 

For now, I'm still using my old router and have the Decos in access point mode. That's the only way I can get a idea of how much data I'm using.

 

The firmware update for the M5s and filtered down the M9, have been a improvement. I would just love to know this would be implemented. Like others, the "monthly report" that I'm notified about is worthless as it currently stands.

 

Please please add a monthly data usage for the Decos!

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