C4000 Share Question

Re:C4000 Share Question
2019-10-12 11:27:05 - last edited 2019-10-12 11:29:10

@Tony 

 

I also find it necessary to reboot the C4000, sometimes daily, to wake it before the share is active. No other part of the router is impacted, just the share becomes non-responsive, as it if isn't there.  Since the router boots so quickly, it's not terrible, but there's definitely something wrong.  I don't recall ever having this problem with the Archer C5 during its long, four-year run.

 

Dennis

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#22
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Re:C4000 Share Question
2019-10-15 16:37:01

@Den24601 

 

How long does it usually take for the share to become inactive?

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Re:C4000 Share Question
2019-10-15 18:32:05 - last edited 2019-10-15 18:32:36

@Tony 

 

It happened two days in a row this week, yesterday and today.  It may last a few days between incidents, but never more than seven.  I reboot through the interface (not the power switch).    I typically use the share once each day, Monday through Friday.    It seems to be getting worse since my second week of owning the router.  The symptom is Windows Explorer reports that the share "does not exist," and "do you want to create it?"  I then reboot the C4000, which corrects the problem. 

 

Dennis

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Re:C4000 Share Question
2019-10-16 16:09:51

@Den24601 

 

Sorry, forgot to mention if this applies to both your USB 2.0 and USB 3.0 drives?

 

What does the router GUI show, and are there any system logs to reflect the issue during that time period?

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Re:C4000 Share Question
2019-10-19 11:14:17

@Tony 

The system log shows the default date/time of March 22, 2018, until I reboot it.    It then shows the correct date&time.  This router, I've noticed, often loses date/time, but I've not noticed any problems other than the share.   I'm using a new Samsung USB3 thumbdrive.   When the share fails ("Does not exist"), the FTP Network Location I created always works, that is, I cannot access the \\TP-Share saved Network-Location, but the FTP saved Network-Location ( ftp://192.168.1.2:21 ) always works. This suggests the problem is not the USB Drive, since I can always reach it using FTP, even when the Share become unresponsive.

 

Rebooting does waken the Share.   Could this be related to the C4000 constantly losing date and time?

 

Dennis

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#26
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Re:C4000 Share Question
2019-12-25 12:03:43

@Den24601   Newest firmware appears to have corrected the problem with editing/saving MS Office files. I haven't had a problem since updating.

 

Dennis

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