DECO M5 Red fixed and others Red Blinking = Internet OK

DECO M5 Red fixed and others Red Blinking = Internet OK
DECO M5 Red fixed and others Red Blinking = Internet OK
2019-11-02 13:45:57 - last edited 2019-11-02 13:47:03
Model: Deco M5
Hardware Version:
Firmware Version:

Hello!

 

Since yestaerday, i've got my Main DECO in RED fixed and other DECO's in Red Blinking, but i've still access to internet through them by WIFI.

 

I can't access to DECO app, error unable to join DECO, try again.

 

My DECO's are running in AP mode.

 

I've tried to restart Main DECO = same, restat my router = same.

 

Thanks for your help

 

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3 Replies
Re:DECO M5 Red fixed and others Red Blinking = Internet OK
2019-11-03 10:24:06

Came back to green today without any modifications!!!

 

Need explainations please, what is the server pinged to manage LED status? where is stored the link to access app modifications?

Seems that if TPLink is down, our material come unusable.....

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Re:DECO M5 Red fixed and others Red Blinking = Internet OK
2019-11-04 18:34:33

@nobru26 

 

 

Red Solid means the main Deco has encountered an issue.  Blinking Red means the remote Decos are not connecting to the main unit.  Usually this means ISP related issues but since your Decos are in AP mode this could indicate a communication issue with the ISP or the main router.  To know for sure you would need to look at the logs on the main router and see what they say.  There is no way for us to know what the issue encountered was unless support is troubleshooting when it happens. 

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Re:DECO M5 Red fixed and others Red Blinking = Internet OK
2020-07-14 01:45:39
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