Archer AX10 WAN port issue

Re:Archer AX10 WAN port issue
2020-08-03 15:54:39

@Tony I can also confirm that the new firmware works for me. I can now use Auto-negotiation to get connected. smiley

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#22
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Re:Archer AX10 WAN port issue
2020-08-05 16:57:48

It looks like there was an official firmware released that addresses the connection issue as well. There should be a notification in Tether or by logging into the router.

 

For those where it is now working, if you go to the network map, then select the router, what does the internet connection status stay?

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#23
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Re:Archer AX10 WAN port issue
2020-08-05 18:32:33

@Tony I don't see any new offial firmware. My Internet connection is correctly detected as 100Mb Full now. 

 

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#24
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Re:Archer AX10 WAN port issue
2020-08-05 19:32:37 - last edited 2020-08-05 19:35:14

250/50Mbps internet connection, auto noegotiation enabled, and connection status says WAN port detected as 1000Mbps full duplex. Ookla Speedtest shows 179/48Mbps internet speeds over Wifi, with AC standard Netgear usb wifi-dongle.

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#25
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Re:Archer AX10 WAN port issue
2020-08-17 12:42:23

I'm experiencing sort of a similar issue - ISP provides a 1 Gbit port on their switch, laptop connects to it at 1 GBit and shows 700/500 Mbit speeds with Speedtest. Archer AX10 connects at 100 Mbit FD if I'm using "Autonegotiate" (Speedtest shows about 95 Mbit download/upload), and says "WAN port is not connected" if I select 1000 Mbit Full Duplex. Updated the firmware to 1.0.8 Build 20200706 Rel. 7658(4555) - nothing changed...

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#26
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Re:Archer AX10 WAN port issue
2020-08-17 14:48:22
Found a similar thread about AX50, possibly the same hardware issue. Brought my unit to local official service center.
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#27
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Re:Archer AX10 WAN port issue
2020-10-29 05:51:55

@Tony 

I have the same issue with a v1.2 version AX10

 

is there also a firmware fix for that model?

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#30
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Re:Archer AX10 WAN port issue
2020-10-29 20:35:50

@ESC12 

 

The latest firmware release for your region v1.2 mentions the fix for a bug fix regarding internet connectivity: https://www.tp-link.com/au/support/download/archer-ax10/#Firmware

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#31
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Re:Archer AX10 WAN port issue
2020-10-30 23:24:47

@Tony 

 

Fixed using firmware not listed on that site

 

From 27th Oct

 

https://static.tp-link.com/2020/202010/20201027/Archer%20AX10(US)_V1.20_200908.zip

 

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#32
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Re:Archer AX10 WAN port issue
2020-11-06 13:42:21

@Tony 

Still have the same issue. I'm using the newest firmware Archer AX10(EU)_V1_200827. Maybe there is a beta firmware I could try? My internet works on 100/10Mbps but on 1000Mbps Full Duplex says Wan is not connected. Internet works fine on another router also talked with my ISP provider they saying it is all good from their side so it must be router.

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#33
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