@Tony_D. 

Try setting your Location Time Zone to US/Eastern.  Then sync with your phone and try again.  Let us know if that works.

@Carl  Sorry to inform you but this does did not work.  I was informed by an online TP-Link chat support person, Jayson, that you must use Sunrise with Sunset to power on and of the switch.  He said in the schedule rules, you cannot mix Sunset power on with a specific time setting to power off the switch.  Development of an app like that does not make it very useful if you wanted to save power especially in light of the fact that they added time adjustments to sunset for power on.  Seems to me many people would like their lights to go off at a specific time, perhaps around midnight,

Carl wrote

@Tony_D. 

 

Try setting your Location Time Zone to US/Eastern.  Then sync with your phone and try again.  Let us know if that works.

and not at sunrise.

@Tony_D. 

I'll Speak with Jayson becuase he is wrong.  I know this because i do it with my HS210 switch,  See below.  This is also the reason why i suggested US/Eastern as i am using US/Pacific again with no issues.   Did you try using the suggested timezone or were you basing your assement off what Jayson said?

@Carl I started with US Eastern and tried 5 other UTC -5:00 settings none of which worked.  I will reset my I-Phone with on at Sunset, off at 930PM right nown and let you know how it works out tomorrow.  Included are my screen shots.

@Tony_D. 

I will also update you if we get anything back from system Engineering.  Candice the Supervisor for the Chat team reviewed your chat session and sent the infromation to them to investgate further as well.  

@Carl First off the light did not come on last night at sunset but it did go off at 930PM as scheduled.  So this morning after reading Cherry's email I think I realized what I was doing incorrectly.  After selecting Settings/ Location and Time/Time Zone and entering US/Eastern as the time zone, it was not clear that I had to also select Location next and then select Sync Location.  After doing that this moning, I now have a resulting device schedule page that looks like this.

8:13 PM turn is the sunset time for my location so I feel confident it will work tonight.  Perhaps updating your training materials for you chat support with a screen shot referening to how to sync the app to the phone would be very helpful.  I am convinced that is the missing step in the process.

@Tony_D. 

Tony,

I apperciate the candor and will see to that.  Infact I will likely make a how to video for this process so that its very clear not only for agents but for customers as well.

@Carl one more question is the sync for the phone or specific devices. I have two devices so are they both sync'd now that the sync is under settings and not under device schedule?  That is not clear either

@Tony_D. 

The Sync is to provide the device itself with proper time.  This way if a schedule is created and the plug loses connection to the internet the scheudle will still run.  At least that is how it is supposed to work.